Digital technologies are transforming how work is done, and employees form the core of this profound change. Digitalizing resources through an automation platform enables enterprises to make huge efficiency gains. As a business leader, you can even get your users to try and test an automation platform and build workflows according to their needs. It paves the way for a streamlined and efficient functioning of a company.
Still, many organizations face a deadlock upon embarking on a digital transformation strategy. It can be successfully overcome if they put their employees at the top of their planning strategy. This way, companies can impart a positive employee experience, which benefits them in ways that are beyond and more than just improved employee productivity.
The opinions and beliefs of employees regarding the technological change or their ‘digital mindset’ affect their involvement in or disengagement in their organization’s digital transformation endeavors. Their thinking about the flexibility of their personal ability and the presence of situational resources affect the degree to which they perceive new technologies as heralding professional growth opportunities or invading their capacities to showcase their skills.
In simple words, employees’ mindsets directly influence how they perceive their capacity to gain new skills. It directly translates into their involvement style to technology change. Additionally, personal history, cognitive biases, and changing roles make way for resistance to technology modifications. When viewed against the massive number of workers, this resistance compounds manifolds and brings negative results related to digital transformation.
Employees everywhere desire to feel empowered and valued with suitable technology and tools. They want the freedom to attain self-actualization through the work they do. In such a scenario, obsolete technology prevents them from being more agile and productive, which negatively affects employee engagement and happiness.
Employees wish to achieve progress in their work and contribute toward their organization’s success. Reskilling and lifelong learning are crucial parts of this. Employees engaged in their work feel intimately connected with their organization and are far more committed to it. Enterprises can make way for a highly engaged workforce by making their employees aware and training them to use new technologies like AI & RPA, thus making them an integral part of their digital transformation process.
A digital workplace enables employees to execute their jobs speedily and conveniently, irrespective of where they are. The right technologies carry the potential to trigger new behavior. So companies must arm their workers with tools that, apart from driving productivity, also boost collaboration and agility.
Employees everywhere desire the digital workplace to provide some advanced technology. Thus, a thoughtfully designed digital workplace can promote excellent employee experiences and make way for new behaviors and change. Some key technologies that’ll foster greater collaboration and communication among employees and make them more engaged and satisfied include:
Collaboration solutions like web-based video conferencing and meeting systems.
Robotic process automation that enables employees to complete their jobs efficiently.
Devices with a highly sophisticated in-built security configuration.
VR (virtual reality) technology to train employees working in a hazardous environment that involves complex equipment.
IoT and mobility solutions that make way for an exceptionally connected workplace environment.
Typically, businesses envision an operating model that allows their employees to develop, build, test, and deploy technologies without supervision while adhering to a fair set of security, size, and cost criteria (usually defined by finance and IT).
Citizen developers assist their organizations by developing and implementing personal and departmental level automation. Ordinary developers can use automation tools daily while citizen developers concentrate on large, organization-wide automation. As grassroots advocates, citizen developers play an essential role in the digital transformation of organizations.
OMNI is the world’s first hands-on training platform for Robotic Process Automation and AI technologies like OCR, Machine Learning, Natural Language Processing, chatbots, and conversational AI.
OMNI’s unique Citizen Development Program empowers enterprises by reducing dependency on external vendors and enhancing the automation skills of internal teams. Through OMNI organizations can make employees self-reliant in building their own process automation bots with AI & RPA tools of their choice.
Successful digital transformation begins with the readiness of employees to leverage the new technology and train themselves on process automation tools for enhancing their productivity and work satisfaction. So, one can safely conclude that employees indeed function as the architects of digital transformation. At its core, this transformation is much more than just using some new technological tools. Seamless communication and collaboration between employers and employees regarding the type of tools and technologies to be implemented create a company culture that brings about this transformation. Get OMNI to accelerate your process automation & digital transformation journey.
