A leading Healthcare payer in the US, celebrated for its dedication to superior service, was grappling with substantial challenges in customer service and claims processing.
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The customer is a leading Healthcare provider, with 13 different facilities across 6 states in the US.
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Airo’s Enterprise AI Advisory team deployed the AI maturity framework to understand the current state and also establish responsible and ethical AI guiding principles.
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Airo has created study management and data analytics software, which gives researchers protocols and study plans, so they may create and conduct experiments and do data analysis.
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Airo Helped the Client in Designing a Complete Data Solution for their E-Commerce Platform.
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By selecting System Conversion, the client not only achieved a successful technical upgrade but also laid the groundwork for future utilization of SAP S/4HANA’s features and functionalities. The seamless transition, retention of valuable data, compatibility with third-party applications, and readiness for innovation position the client for sustainable growth and continuous improvement in their business processes.
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Airo started rebuilding the client’s inventory management system from the ground up based on user feedback. We needed to create a clear, thoughtful architecture to handle implementation challenges and version releases. In addition, the platform needed scalability to handle expanding user data. Finally, Airo guaranteed a positive user experience by testing each feature manually.
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The overall number of incoming errors was significantly reduced as a result, as was the amount of “noise,” which improved error prioritization. In the end, this results in less work for the analysts and improved patient care.
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Airo developed a pharma call center automation tool capable of initiating speech-to-text transcription and analysis in real time.
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Airo validated the client’s case management and tracking tool for a PV service provider. Our specialists then uploaded the ARGUS case list on the tool in a predefined excel format.
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