Client Overview

A leading BFSI company, known for its comprehensive financial services and innovative solutions, faced challenges managing various business applications and operational processes. The company struggled with high operational costs, inefficiencies in support functions, and a talent gap in handling advanced technologies. These issues were impacting their ability to maintain high service standards and operational efficiency.

Advanced AI Solutions for a Major Financial Services Company

 

Challenges

  • Operational Inefficiencies: The fragmented support structure caused delays and inconsistencies in resolving technical issues, affecting business continuity and performance.
  • High Costs: The internal development and maintenance of custom solutions, along with the support team’s overhead, led to rising costs. This financial burden was unsustainable.
  • Talent Shortage: Finding and retaining professionals with the necessary skills in AI was difficult. This talent shortage hindered the company’s ability to innovate and optimize processes effectively.

Rapid AI Factory

Our unique “Rapid AI Factory” model fast-tracks the adoption of AI technologies by 3x compared to traditional methods. This unique approach provides customers with a comprehensive “in-a-box” solution, granting access to a diverse range of AI technologies and expert skills. With a fixed monthly subscription, customers can benefit from the delivery of 3 to 10 impactful AI solutions every month, accelerating your path towards AI-driven success. More importantly, there is no huge upfront investment needed from our customers.

Why ‘Rapid AI Factory’?

  • ​​Streamlined Implementation: Achieve results 60% faster with accelerated time-to-market (TTM).
  • Enhanced Decision Making: Gain a sharper edge with 40%-60% improved decision-making capabilities.
  • Rapid ROI: Experience faster return on investment (ROI) within just 6-8 months.
  • Reduced Risk: No huge upfront capital investment is needed.
  • Converged Power: Leverage a powerful convergence of emerging technologies in a single, accessible solution

AI solutions across the Financial Services value chain

  • AI-Powered Investment Insights: Developed AI algorithms to analyze market trends, economic indicators, and alternative data sources to provide actionable investment insights to clients.
  • Gen AI-Powered Personalized Financial Planning: Implemented Gen AI-powered financial planning tools that leverage natural language processing (NLP) and machine learning to provide personalized recommendations and guidance to clients.
  • AI-Driven Risk Management Solutions: Developed AI-driven risk management solutions to assess and mitigate investment risks, including market risk, credit risk, and liquidity risk.
  • Gen AI-Powered Customer Engagement: Implemented Gen AI-powered customer engagement solutions that use NLP and sentiment analysis to understand client preferences, anticipate needs, and enhance communication.
  • AI-Based Fraud Detection and Compliance: Deployed AI algorithms for fraud detection and compliance monitoring to identify suspicious activities, detect anomalies, and ensure regulatory compliance.
  • Gen AI-Enhanced Portfolio Optimization: Leveraged Gen AI to enhance portfolio optimization techniques by generating alternative scenarios, identifying hidden patterns, and optimizing asset allocations.

Impact

Leveraging Airo’s ‘Rapid AI Factory’, the customer experienced significant improvements:

  • Enhanced Customer Experience: AI chatbots and virtual assistants provided 24/7 customer support, personalized financial recommendations, and streamlined account management, boosting customer satisfaction.
  • Fraud Detection and Risk Management: AI algorithms analyzed vast amounts of data to identify suspicious transactions and prevent fraud in real-time, mitigating financial risks and protecting customer assets.
  • Automated Operations and Improved Efficiency: AI automated repetitive tasks like data entry, and back-office operations, freeing up human resources for more complex tasks and improving overall efficiency.
  • Data-Driven Decision Making and Investment Strategies: AI analyzed financial data to generate insights, predict market trends, and personalize investment recommendations, leading to more informed financial decisions for both institutions and investors.
  • Streamlined Regulatory Compliance: AI automated regulatory reporting and compliance processes, ensuring adherence to financial regulations and mitigating compliance risks.

Conclusion

Partnering with Airo for the ‘Rapid AI Factory’ model proved to be a game-changer for the Financial Services firm. Our tailored solutions and expert support structure helped them overcome operational challenges and achieve significant cost savings. The streamlined support functions, combined with advanced AI-driven solutions, not only boosted operational efficiency but also empowered the company to focus on its core mission of delivering exceptional financial services.

Talk to us to know how we can help you