The client is one of the largest and most admired restaurant chains in India and globally. The client uses cutting-edge technology stack including MS Dynamics and advanced SCM for robust delivery and performance management.

Error-Prone And Manual Transaction Reconciliation Leads To Huge Backlogs

The client was having trouble optimizing its finance operations due to a sudden increase in demand for online food aggregators during Covid-19. The daily, weekly, and monthly reconciliation of sales, revenue, and net revenue were a tedious, challenging, and repetitive exercise for their Central Finance Team. Due to multiple locations and volumes of orders, the transaction reconciliation was prone to errors, along with increased manual efforts in rectification.

AiRo Used Robotic Process Automation (RPA) To Streamline Finance Operations

AiRo built and deployed RPA Bots for streamlining the entire finance process. This solution involved integrating all partner portals with centralized finance applications and systems.

This solution provided the client with:

• Banking Reconciliation

• Order ID Reconciliation

• Historical data reconfiguration for Uber Eats and Zomato

• Item Price Validation

• Price Comparison Dashboard

AiRo Helps Clients add 1% to the Bottomline

AiRo’s RPA solution helped the client to create bots that can download and analyze all delivery partner reports. The system uses AI and ML technologies like OCR to validate the downloaded data with internal systems. This could help in generating error-free daily sales reports and notify the person in charge about any data mismatch. The solution also sends an auto-triggered email to stakeholders about relevant notifications.

The above implementations helped the client achieve:

• 1% addition to the bottom line resulting in $350K annual savings

• 80% of the sub-processes automated

• 3X improvement in employee productivity

• 14 3 FTEs assigned to higher-value tasks

• 100% exception handling via notifications

The Future Of Streamlining Business Operations

The new ways of doing business are bringing profound changes across industries. As the pace of the world around us increases, so should our resilience to the change around us. Online payments, work-from-home, the shift of consumption patterns, and the increasingly digital world are just some of the changes impacting the way business gets done.

In this maddening pace of change, the question business leaders need to answer is very simple. Is the business adapting to new models and there is effective financial governance to deliver profits sustainably?

Most CFOs, we talk to, are open about the need to ensure effective financial controls and do not completely understand how to navigate the path.

Let’s not the pace of change cripple your business’ agility. Allow AiRo to help you navigate the complex maze by engineering tools to arrest revenue leakage and ensure effective financial governance.

Whether you are a healthcare institution or a restaurant chain or a small business, interconnected processes can improve your financial performance. If revenue leakage due to inadequate controls or staff is cropping your financial performance, automation can provide the answer, and AiRo can help.

About AiRo 

AiRo Digital Labs is an award-winning, global leader in AI and Hyper automation-led innovation for the healthcare ecosystem. We partner with Fortune 500 clients in the Healthcare, Pharma, and Life Sciences industry to address the challenge of applying AI technologies to augment and enable human effort, and to remove the inefficiencies in the care spectrum. We specialize in the emerging technology fields of Artificial Intelligence, Machine learning, Robotic process automation, Chatbots and Conversational AI, Natural Language Processing, Data Analytics, Premium Cloud Services, Industrial IoT, and other AI technologies.