A major health-tech firm that contracts with federal, state, and municipal governments and private organizations promoting high-quality healthcare. The firm oversees quality improvement and medical review efforts across the United States.

Client Needed to Build Out HL7, FHIR, and API Integration Capabilities to Meet their Contractual Requirements

Healthcare quality improvement initiatives by this non-profit organization needed to collect data inputs from hospitals, health systems, health information exchanges, government organizations, and other programs and initiatives (such as Medicaid and Medicare). Before it can be imported into their SQL database, the information is checked for accuracy and then processed and normalized. In addition, analytical processes are carried out concerning particular metrics and reports. The organization also analyzes hospital clinical charting systems. CDA is the most used data format for their current contracts.

Quality improvement support to hospitals was targeted as part of a coordinated response to the opioid epidemic and patient safety when the company was awarded new contracts as a Hospital Quality Improvement Contractor (HQIC) under CMS. The HQICs mandate quality improvement initiatives to leverage innovation and execute data-driven quality improvement measures to help hospitals ensure the safety and quality of care delivery.

We had to swiftly and readily build out HL7, FHIR, and API integration capabilities. The first requirement was to integrate HL7 streams of EMR data from Epic, Cerner, and other providers from over 30 hospitals. Next, we needed to discover a cost-effective solution that fit their current provider’s contract restrictions. Time to market was also a major consideration. Given that constructing and maintaining an in-house system would be outside the IT personnel’s core competency, the non-profit chose to buy instead of build. An extensive list of healthcare integration vendors was evaluated to accomplish this.

AiRo’s Solution Allowed the Client to Rapidly Construct Interfaces and Win Provider Confidence

AiRo was a participant in the evaluation process. AiRo’s Graphical Interface Assembly process made it easier to prototype interfaces. AiRo swiftly set up an interface for a visual demonstration. The client could see how AiRo’s IDE would connect to the source system, modify the data, and execute data mapping and end-to-end testing.

The AiRo solution allowed the client to rapidly construct interfaces so that the system could be scaled to service more and more hospitals on a tight timetable. AiRo also had huge cost advantages, such as:

• Neither per-interface nor per-connection charges for development and test instances.

• Cold backups included in the subscription price.

• No need to budget for additional bandwidth fees.

AiRo was given the contract because we met all their requirements. AiRo’s reduced training period benefited the client as well. Hands-on exercises followed demonstrations of the product’s features and operations.

Afterwards, an interface template tailored to the client’s needs was created from scratch. To guarantee best practices were followed, the client’s team used AiRo’s graphical Automated Interface approach to construct new workflows quickly.

To avoid unnecessary delays, AiRo’s flexible support plan enabled developers to contact customer service by phone, email, or chat as needed. As a result, the implementation progressed rapidly since every interface, no matter how complicated, was set up the same way every single time.

When the number of contracts and connections grew, one of the main reasons for using AiRo was to avoid getting ripped off. As a result of AiRo’s architecture, our experts were able to roll out the solution much more quickly. Timelines stipulated in the contract were followed to the letter, and all agreed-upon deadlines were met.