Client Overview

A leading UK-based digital learning platform vendor faced significant challenges in managing their Software Development Kit (SDK) for various integration services. The complexity of supporting different client requirements, integrating multiple SDK components, and ensuring compatibility across various browsers and devices led to inefficiencies and operational challenges.

Enhancing Operational Efficiency in BFSI with AI Data Engineering

Challenges

  • Complex SDK Integration: Managing multiple instances of SDK components for different client requirements was complex and time-consuming.
  • Browser and Device Compatibility: Ensuring support across different browsers, screen resolutions, and devices added another layer of complexity.
  • Lack of Real-Time Insights: There was a need for better tracking of user actions and application usage to gain insights and improve the platform.

Airo's Comprehensive Solution

Airo provided a comprehensive AI Data Engineering solution designed to address these challenges and streamline operations:

  • Page Object Model (POM) Framework: Introduced the POM framework for efficient and less redundant frontend automation. This approach helped in managing the complexity of supporting multiple types of curriculums tailored to client requirements.
  • Cypress Automation Tool: Adopted the Cypress automation tool for effective use by frontend developers as part of unit testing. This tool allowed for more efficient and reliable testing processes.
  • Elastic Logs and MixPanel Integration: Tracked each user action in elastic logs for better understanding of application usage and user behavior. Integrated MixPanel for analytics to provide insights into user interactions.
  • Elastic Dashboard: Built an Elastic Dashboard with a collection of charts, graphs, metrics, and searches collected onto a single pane. This dashboard provided at-a-glance insights into data from multiple perspectives, such as the number of signups, organic searches, and details on the most used curriculums and queries.

Impact

The implementation of Airo’s AI Data Engineering solutions led to significant improvements for the digital learning platform vendor:

  • 800+ Qualified Test Cases: Developed a repository of over 800 qualified test cases with automated scripts, ensuring comprehensive testing coverage.
  • 100+ Dashboards: Provided over 100 dashboards offering at-a-glance insights into various data metrics. These dashboards enabled the company to drill down into details, such as the most used curriculums and user queries, providing valuable insights for decision-making.
  • Improved Efficiency: The automation and dashboard solutions significantly improved operational efficiency, allowing the company to manage SDK integrations and browser/device compatibility more effectively.

Conclusion

Partnering with Airo transformed the company’s approach to managing their digital learning platform. The integration of AI Data Engineering solutions, including test automation and real-time analytics, streamlined operations, reduced manual effort, and enhanced overall efficiency.

By collaborating with AirA leading UK-based digital learning platform vendor faced significant challenges in managing their Software Development Kit (SDK) for various integration services.o, the digital learning platform vendor was able to optimize their processes, gain valuable insights into user behavior, and ensure sustainable growth. Our partnership highlights the value of advanced technology and strategic support in enhancing operational efficiency and effectiveness in the BFSI industry.

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