Client overview

A large enterprise managing multiple critical business applications, including Retail ERP, Salesforce, and E-Commerce, faced high operational costs, talent shortages, and slow deployment cycles. To enhance efficiency, agility, and cost-effectiveness, the company sought an AI-driven, best-shore application management solution.

Challenges

A large enterprise managing eight critical business applications (Retail ERP, Salesforce, E-Commerce, OMS, EDI, and POS) struggled with:

  • High operational costs due to inefficient resource allocation.
  • Talent shortages and skill gaps across multiple application domains.
  • Slow deployment cycles affecting business agility.

Airo Solution

The company utilized Airo’s SmartSource to streamline its application management, leveraging AI-powered automation and a best-shore talent model for cost efficiency and scalability. Our approach included:

  • AI-driven monitoring and automation to reduce manual effort.
  • Global talent sourcing for specialized expertise at optimal costs.
  • Standardized workflows to enhance application lifecycle management.

Impact

  • 42% savings on IT management costs through AI automation and best-shore talent.
  • 30% faster deployment cycles for system upgrades and enhancements.
  • 24×7 application support for mission-critical enterprise systems.
  • Zero budget surprises with a fixed-cost, transparent pricing model.

Conclusion

With SmartSource, the client transformed its enterprise application management, achieving significant cost savings and operational agility. By combining AI-driven automation with a best-shore talent strategy, they now ensure continuous optimization while maintaining predictability and scalability.

Modernize your IT operations. Cut costs. Improve efficiency.

Talk to us to know how we can help you